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Guide
Microsoft 365 Security: A Practical Guide for SMEs
The key security settings that every Microsoft 365 tenant should have enabled, and the ones most businesses overlook.
Read guide
Enterprise IT managed
the way it should be.
Proactive IT support, cloud services, and cybersecurity from a dedicated team with contractual SLAs and named engineers who know your environment inside out.
Trusted by forward-thinking organisations
What we do
End-to-end IT services
End-to-end IT services
built around your business.
From day-to-day managed support to strategic cloud migrations and cybersecurity hardening, every service is delivered as a genuine partnership.
Managed IT Support
Proactive monitoring, helpdesk support, and strategic IT management so your team stays productive and your systems stay online.
Learn moreCloud Solutions
Migration, management, and optimisation across Microsoft Azure, Microsoft 365, and hybrid cloud environments tailored to your scale.
Learn moreCybersecurity
Threat detection, vulnerability assessments, security policy, and ongoing protection that keeps your data and operations safe.
Learn moreIT Consulting & Advisory
Technology strategy, digital transformation planning, and independent advisory services to help you make confident IT decisions.
Learn moreInfrastructure & Networks
Design, deployment, and ongoing management of your network infrastructure, from office connectivity to multi-site enterprise setups.
Learn moreIT Procurement
Hardware, software, and licensing sourced at competitive rates through our vendor partnerships, delivered, configured, and asset-managed.
Learn more
The Nexa Point difference
Why growing organisations
Why growing organisations
switch to us.
Most businesses switch MSPs because of slow response times, unclear costs, or a support team that does not understand their business. We were built to fix exactly that.
See Why Clients Choose Us-
01
Predictable costs, no surprises
Flat-rate managed service agreements that scale with your business. No hidden fees, no reactive billing shocks.
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02
Security-first by design
Every service we deliver is built with cybersecurity considerations baked in, not bolted on as an afterthought.
-
03
A team that knows your business
We assign dedicated support contacts, not ticket queues, so the people helping you actually understand your environment.
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04
Strategic, not just reactive
We plan your IT roadmap alongside your business plan, so your technology grows with you and never behind you.
Who we serve
Built for your industry.
We work with organisations across sectors that require reliable, secure, and compliant IT operations.
Corporate
Enterprise IT partnerships for growth-stage and established businesses.
ExplorePublic Sector
Compliant, secure IT for councils, agencies, and public bodies.
ExploreHealthcare
GDPR-conscious, high-availability IT for healthcare and clinical environments.
ExploreProfessional Services
Reliable, professional IT for law firms, accountancies, and consultancies.
Explore
How we work
A partnership designed to outlast the platform.
We do not arrive, set things up, and disappear. Every Nexa Point engagement follows a continuous loop that keeps your IT environment improving long after the initial deployment is complete.
Step 01
Discover
A structured audit of your infrastructure, security posture, licensing, and operational gaps. You receive a written report and a roadmap, not a sales pitch.
Step 02
Design
We agree priorities, sequencing, and budget. Architecture decisions are documented so every engineer who later touches your environment understands the reasoning behind them.
Step 03
Deliver
Migration, hardening, and rollout are run as a co-managed project with named engineers. Cut-overs happen out of hours, and rollback plans are written before we begin.
Step 04
Run & refine
Once live, we operate the platform with proactive monitoring, quarterly business reviews, and a continuous improvement plan that flexes with your strategy.
UK
Engineering team based in London with no offshore handover.
24/7
Monitoring of every managed endpoint and critical system.
Q×4
Business reviews each year with your account director.
99.9%
Uptime guaranteed
4hr
Average response SLA
8+
Service specialisms
100%
UK-based support team
Proof of delivery
Real outcomes for real organisations.
A selection of client engagements and what we delivered.
Corporate
Multi-site Microsoft 365 Migration
Migrated a 120-seat professional services firm from on-premises Exchange and file servers to a fully managed Microsoft 365 environment with zero downtime and same-day helpdesk handover.
120
Users migrated
0
Hours downtime
Professional Services
Cybersecurity Hardening Programme
Delivered a full cybersecurity audit, remediation, and ongoing monitoring programme for a London-based consulting firm ahead of a major enterprise contract bid.
100%
Audit pass rate
6wk
Delivery timeline
Knowledge & insight
View all resources
Latest resources.
Checklist
Cloud Migration Readiness Checklist
Before you move a single workload, use this checklist to assess your readiness, identify blockers, and plan a safe migration.
Download free
Insight
What to Look for in an MSP Contract
The clauses, SLA definitions, and exit terms that separate a professional MSP agreement from one that leaves you exposed.
Read insight
Common questions
Frequently asked questions.
Pick a question on the left and the answer appears on the right. Cannot find what you need? Speak to our team.
What does a managed IT service actually include?
Our managed IT service includes 24/7 monitoring, proactive maintenance, helpdesk support, security patching, and a dedicated point of contact for strategic IT planning. The exact scope is agreed in your service agreement and can be tailored to your organisation's size and requirements.
How quickly can you onboard a new client?
Most clients are fully onboarded within 2 to 4 weeks from signing. We handle the discovery, documentation, and system access setup, so you do not need to manage the transition yourself. We can also work alongside your outgoing IT provider to ensure there is no gap in coverage.
Do you work with businesses outside of London?
Yes. While we are headquartered in London, we support clients across the UK. Many of our services are delivered remotely, and where on-site presence is required, we can accommodate that as part of your service agreement.
What size of organisation do you typically work with?
We work with organisations from 10 to 500+ users. Our sweet spot is growth-stage businesses and established SMEs that need enterprise-grade IT but do not yet have the internal resource to manage it. We also work with larger organisations on specific projects and supplementary support.
Is there a minimum contract term?
Standard managed service agreements run on a 12-month basis, which allows us to properly plan and invest in your environment. We can discuss shorter arrangements for specific projects or transitional support. All terms are transparent from day one with no lock-in penalties beyond the agreed notice period.
Ready to get started?
Book your free IT consultation.
30 minutes with a senior Nexa Point consultant. No sales pressure, just an honest conversation about your IT environment and where we can add value.